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Frequently Asked Questions.
Licenses, Upgrading, Support
Question: Do I need a network to make Watchman work?

No. Watchman does not require a network to be installed, or used. But an internet connection is recommended to validate licenses, download updates, upgrade, etc.

Question: Watchman won't install in non-administrator accounts!

Correct. Watchman needs to be installed and configured from an administrator account. Furthermore, Vista users will be required to Elevate to change some setup settings.

Question: Do you support Windows 7?

Yes.

Question: How can I upgrade without losing my settings?

When upgrading from previous versions we recommend that your export your data, before anything, and then import in on the new version.

Question: How can I add a new resource that doesn't appear on the Opened Windows list?

Type in the resource name directly, i.e. enter the title of the window to be protected. Do not use wildcards this time: enter the full title.

Question: Watchman doesn't work! The resource is not protected!

Try entering the full title of the window. Do not use wildcards. Case matters. Try also moving the Priority to High.

Question: What if I forget the password, or the hotkey?

If you have an active license, contact us for assistance, and we will help you recover access to your system.

Question: Is there a way to access/configure Watchman remotely?
Question: Is it possible to use both Deskman and Watchman on the same system?
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